Tag: Hospitality Management Software India

Why Hoteliers Required A Hotel Management Software System?

The ultimate reason for hoteliers to rely on hotel management software technology is to gain an advantage from their basic hotel operations. In the fast-paced world of technology, guests expect their hosts to provide faster service. However, managing operations and meeting the needs of ultra-high-end guests proved to be a huge challenge.

Aatithya  can help you find the right fit between hotel operations and guest management. Read on to learn how Aatihya can streamline all your hotel operations.

Manage Operations

Your hotel needs a centralized Property Management System to streamline operations and deliver effective results. Aatithya can help hoteliers make reservations, room bookings, check-in and check-out, posting, night audits, and extend guest stay with just a few clicks. This dramatically reduces the time spent on administrative tasks and allows you to focus on increasing new revenue streams.

Manage Bookings  Hotel Management Software

The Property Management system of Aatithya can help your staff quickly manage hotel bookings. Your staff will be notified after receiving the booking, and it will be automatically updated on the booking platform. Therefore, the time involved in manually updating the bookings is reduced, and other errors such as overbooking are avoided. In this way, the right Property Management Software allows your staff to interact more with guests instead of participating in arduous tasks.

Manage Distribution Channels

To be updated in this digital world, hoteliers must establish a digital footprint in distribution channels, including Online Travel Agencies (Expedia, Priceline, etc.), Metasearch engines (Google Hotel Ads, Trivago, etc), Global Distribution System (GDS), and Internet Distribution System (IDS). Connecting to these channels can help you show up when guests search for hotels or accommodations.

In order to effectively manage this, you need a reliable channel manager that integrates with your hotel’s PMS and other third-party booking systems. With Aatithya’s integrated channel manager, you can easily update the real-time information of the hotel room.

Manage Guests

Hotel Management Software

The real purpose of the hospitality industry is to meet the needs of the guests and make them gratified. With the changes of the times, the expectations of the guests are also changing! Therefore, it is important to understand the unmet needs of discerning guests, which helps you provide valuable services.

Aatithya has a detailed guest history record, which allows you to understand the needs and preferences of guests by analyzing their previous stays and assists in providing personalized services during their second visit. With this guest insight data, you can also understand the new needs of guests and make personas to create effective marketing campaigns.

With proper hotel management software such as Aatithya, managing hotel operations and guests become super easy.

Wants to explore more about Aatithya?

Hospitality Management System: 5 Reasons Why Every Hotel Owner Needs the Technology

Technology is an essential resource in today’s business world, and this is why the Hospitality Industry is accepting the same. From improving daily operations to simplifying administrative processes, Hotel owners can reap the benefits from investing in technology.

Another fact is that competition in the hospitality industry is very fierce, although more and more customers prioritize personalized experiences. In this case, this means that hoteliers should provide the best possible customer experience in order to remain competitive in the market.

Some of the methods hotel owners use to improve the guest experience include:

  • Requesting post-stay feedback
  • Providing online reservations and booking solutions
  • Prioritizing guest room experience and on-site interaction with hotel staff

Hospitality Management System

Plus, relying on human capital as a hotel operator is expensive, and you may not always get the results you want. Management tasks are time-consuming and can distract your employees from the core operations of your business, which is why technology comes in handy when looking for a solution to this problem.

In the final analysis, the hospitality management system is a reliable solution that can help hotel owners get more benefits from their daily operations.

The following is what you can look forward to after investing in a hotel hospitality management system.

Enhanced Productivity

The performance of your employees directly affects the profit you expect after a certain period of work as a hotel operator, and purchasing a hospitality management system will increase your employees’ work productivity.

It is possible to train your hotel staff using the hospitality management system because it contains a user-friendly interface and reduces errors.

Suppose you have young people in your hotel staff. In that case, their penchant for technology is likely apparent. Modern hotel HMS can better attract them because it comes with technological innovation components that they already know and use.

Hospitality Management System

It can also automate time-consuming management tasks to save time and allow your employees to focus on other income-generating tasks that will ultimately enhance their productivity.

Increases Hotel Efficiency

Depending on the size of your hotel, maintaining and attending to each hotel room can be a challenging task, and delays in preparing rooms for guests prior to check-in can be unavoidable.

The hospitality management system can help employees identify and manage room maintenance needs faster; it alerts service housekeeping staff in real-time of early arrivals to prepare specific rooms on time and informs your employees when customers are checking out.

In this case, the result is that room management in your hotel will become more flexible, which will enhance each guest’s experience and making check-in easier.

Better Guest Experience

The automation of hotel daily operations and management tasks can promote the consistency of providing quality services in the following areas;

  • Integrate in-depth guest information to help personalize offers and guest experience.
  • Improve the visitor portfolio to achieve faster and more accurate billing.
  • Simplify customer bookings and promote instant guest communication through the reservation module.
  • Improve order management by enhancing the response time of room service.
  • Facilitate mobile booking and fast check-in and check-out, thereby improving the customer experience.

Hospitality Management System

In addition to analysing customer feedback, the hospitality management system will also remember customer preferences, pre-stay, and post-stay communication, which provides your staff with valuable insights to prioritize a better guest experience.

Streamlines Hotel Reporting

Part of the driving force for the growth of the hotel industry includes timely and comprehensive reports, and hospitality management systems can help you achieve this goal.

Guest room and tax reports, night audits, housekeeping, shift audits, departure/arrival reports and detailed analysis information that the hotel’s HMS system can generate.

In this case, when you buy trusted hospitality software, you can also track inventory, revenue, bookings and gain insights into hotel performances.

Maintains Security

After installing the HMS software, hotel owners can download and analyse the data available in the system while keeping that information secure with the latest technology.

Hospitality management system users do not have to worry about viruses or errors because firewalls and authentication gateways protect software and internal data from hacker attacks.

The data in your HMS will also remain encrypted and backed up, and if the computer breaks or the laptop goes missing in your hotel, users can still access the information they need from the HMS.

Wrapping Up

Technology continues to influence operations across industries, and the hospitality industry is no exception, especially with the advent of a mobile app that can improve the mobility and communication of employees in these establishments.

If you rely entirely on human capital as a hotel owner, you may be losing more than you gain, and if you don’t act appropriately and quickly, you may find that your operations hang in the balance when it’s too late.

Aatithya is a hotel HMS system, an investment whose benefits far exceed the money you invested in your purchase, and therefore it would be a wise decision to use it in your establishment.

So, would you like to try the best hotel management software for your laboratory? Get schedule a demo with one of our sales representatives and see for yourself how awesome it is.

If you have any queries related to this Hotel Management Software, don’t hesitate to get in touch with supportdesk@dataman.in, and we’ll be in touch via email.

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